
IT Support Engineer
Location
Milton Keynes, England, United Kingdom
Department
Information Technology
Job Type
Full-Time
Experience
Associate
Job Description
Supporting excellence on and off the track, our business functions are the backbone of our success. Our talented teams ensure everything runs at peak efficiency in a fast-paced, high-performance environment.
If you’re passionate, driven, and ready to make an impact behind the scenes of elite motorsport, we want to hear from you!
This role requires a balance of technical expertise, collaboration, and forward-thinking to ensure today’s software remains effective in the future. The right person will have deep knowledge of software architecture and the ability to uphold high IT performance standards across the organisation.
Main responsibilities of the role:
- Incident Resolution: Diagnose and resolve technical issues related to hardware, software, and network connectivity.
- Microsoft and Mac OS Support: Troubleshoot software installations, configuration, and compatibility issues.
- Networking: Familiarity with TCP/IP, DNS, DHCP, and LAN/WAN concepts.
- Microsoft 365 (M365) Services: Troubleshoot M365 account issues, permissions, and access.
- Documentation and Training: Create user-friendly guides and documentation for common issues.
- User Communication: Manage user expectations and provide timely updates on issue resolution.
Essential attributes for success:
- Proven experience with Microsoft and Mac OS applications and client operating systems.
- Hands on experience configuring and troubleshooting client operating systems and applications including (physical and virtual): Windows 10/11, Microsoft Office 365, Exchange, and business systems.
- Hands on experience with Active Directory and Group Policies.
- Extensive knowledge of Jamf products
- Willingness to travel.
Ready to be part of a team that pushes boundaries both on and off the track? At Red Bull Racing, we believe in rewarding excellence and fuelling potential. As part of our Support Functions team, you’ll enjoy a competitive package of benefits designed to keep you at your best—on every level.
That includes access to:
- Bonus scheme.
- Private healthcare.
- A pension scheme.
- On-site gym.
- Free daily food allowance.
- And many more!
It’s all part of our commitment to creating a workplace that’s as exceptional as the people who make it thrive. Join us—and help power the team behind the team.